Contact
Talk to BrainMerchant about payments for your platform
Tell us what your software does and how your customers pay today. We’ll walk you through what adding credit card and ACH processing with BrainMerchant looks like.
Send us a message
Leave your name, your email and a few lines about your platform. We aim to reply by email, or by phone if you give a number.
Email BrainMerchant
Prefer to write from your own inbox? Send your message here, with the same details you would put in the form.
What helps us prepare
You don’t need all of this to get in touch. The more of it you can share, the more useful our first conversation will be.
- What your software does and who your customers are.
- Who pays your customers: consumers, businesses or both.
- Card, ACH or both, and for which kinds of payments.
- Typical payment sizes and how often your customers take payments.
- How your customers get paid today, inside your software or somewhere else.
- Any timing or compliance questions you already have.
Contact FAQ
Questions about getting in touch
What happens after I send a message?
We read every message we receive and aim to reply by email, or by phone if you gave a number, to set up a conversation about your platform. From there, we’ll walk you through what adding card and ACH processing with BrainMerchant looks like for your software and your customers.
Should I include payment details in my message?
No. Never send card numbers, security codes, bank account or routing numbers, passwords or other sensitive information, such as health details or government ID numbers, through the form or by email. Describe what you need in general terms and we’ll take it from there. Our privacy policy explains how messages are handled.
Where can I read more before we talk?
Start with our payments FAQ for quick answers, or our payments guides for how card and ACH payments work, what they cost and the rules your platform should know.
Not ready to talk yet?
Read how card and ACH payments move through your software in embedded payments for software platforms, then write to us when you’re ready.